And United Healthcare strikes again! The ortho doc on base said they could do nothing of me and he wanted to refer me off base to a "joint specialist." The reason is that even the "expert" joint guy in the ortho clinic on base felt they couldn't do anything to help me.
Today I followed up and called to check the status of the referral and get the info on the doctor they had chosen. First, they chose another orthopedic doctor. Not a joint specialist. Just a regular, everyday ortho guy. Secondly, upon further research I see that for my knee, they have referred me to an ortho who specializes in "neck and spine reconstruction."
Of course UHC did. It's par for the course. So after much research, looking up reviews, finding the right kind of orthopedic (you know, one who deals with knees), checking to see if they were in network, I called UHC back. I demanded that it be changed, gave them the name, address, and phone of the guy I found. Then I called the new doctor's office and scheduled my own appointment (vs UHC's advice to wait for the ortho's office to call me).
I will see him next Wednesday afternoon and thankfully Andy will go with.
I am disappointed not to be moving this summer like we thought. But honestly, I'm more frustrated knowing that I have to deal with UHC for another year. Their incompetence is incredible.
Praying the new doc won't tell me I'm a lost cause. I can't take that.
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